Question 1

What is an audiogram and why is it so confusing?

Accepted Answer

An audiogram is a chart of the softest sounds you can hear at different pitches. It looks technical because it is — but every line and symbol has a clear meaning. I translate it into what your ears can and can't pick up, and what that means for conversations, music, or work.

Question 2

Should I send my test results before booking?

Accepted Answer

Yes — even a photo of the report is enough. I review it before we talk so we don't waste your time on the basics. If you don't have results yet, that's fine too; I can guide you on what test to ask for.

Question 3

Can you diagnose hearing loss remotely?

Accepted Answer

I can't run a hearing test through a screen — that needs equipment and a sound booth. But I can interpret any existing tests, tell you whether a result looks reliable, and point you to the right kind of clinic if you need more testing.

Question 4

What if it's my child I'm worried about?

Accepted Answer

Paediatric hearing is a big part of my work. I help parents understand newborn screening results, school screenings, and what next steps make sense at each age.

Question 5

How quickly will I hear back?

Accepted Answer

I reply within 1–2 working days. Live calls are scheduled to a time that works for both of us — usually within the same week.

Clear answers about hearing

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