Privacy Policy

Last updated: June 23, 2026

This Privacy Policy explains how Audiology by Mandy (“we,” “us,” or “Mandy”) collects, uses, and protects your information when you use this website or book a consultation. We only collect what we need to answer your question and provide the service you ask for.

Who we are

Audiology by Mandy is operated by [Mandy’s full legal / business name], based in [city, state, USA]. For any privacy question, email info@audiologybymandy.com.

Information we collect

• Information you send us. When you use the contact form or email us, we receive your name, email address, the topic you choose, your message, and any documents or test results (such as an audiogram) you choose to attach or describe — which may include health information about you or your child.
• Booking and payment information. When you book a paid consultation, payment is processed by Stripe and scheduling by Cal.com. We receive a confirmation that payment was made and your booking details, but we never receive or store your full card number.
• Technical information. Our hosting provider may automatically log basic technical data (such as IP address and browser type) for security and reliability. [Confirm whether any analytics tool is used; if so, name it here.]

How we use your information

• To read and reply to your message.
• To prepare for and deliver your consultation.
• To process your payment and send a receipt.
• To keep records we are required to keep and to secure the site.

We do not sell your information, and we do not add you to any marketing list.

About health information

Any hearing-related or health information you share is kept confidential and used only to respond to you and provide guidance. This is an educational service. [Confirm with your attorney whether HIPAA applies to your practice. If it does not, you may state that here; if it does, a HIPAA Notice of Privacy Practices is required.]

Who we share it with

We share information only with the service providers that help us run the service, and only as needed:

• Stripe — payment processing.
• Cal.com — scheduling and video-call links.
• [Email provider used to send replies — e.g. Resend.]
• [Website hosting provider — e.g. Vercel.]

Each provider has its own privacy practices. We may also disclose information if required by law.

How long we keep it

We keep your information only as long as needed for the purposes above or as required by law. [State your retention period, e.g. “up to 24 months after our last contact, unless you ask us to delete it sooner.”]

Children’s privacy

This website is intended for adults. It is not directed to children under 13, and we do not knowingly collect information directly from children. When a consultation concerns a child’s hearing, we expect the parent or legal guardian to contact us on the child’s behalf.

Your choices and rights

You can ask us to access, correct, or delete the information we hold about you by emailing info@audiologybymandy.com. Depending on where you live, you may have additional rights under state privacy laws (for example, the California Consumer Privacy Act). [Confirm which state-law rights to describe based on your location and clients.]

Security

We take reasonable measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The “last updated” date above shows when it last changed.

Contact

Questions about this policy? Email info@audiologybymandy.com.